These language versions are provided for informational purposes only. The binding version is exclusively in English. In the event of any discrepancies, the English version shall prevail.
1 Contents and Contact Details
1.1 TasteTown s.r.o., having its registered office at Těšetice 180, 671 71 Těšetice, Czech Republic, Company ID: 21451265, VAT ID: CZ21451265, registered in the Commercial Register maintained by the Regional Court in Brno, file No. C138964, is the operator of the TasteTown application and website (hereinafter "TasteTown"). Contact e-mail address: support@tastetown.app.
1.2 This English version of these Terms and Conditions is the binding version. Translations into other languages (Czech, Slovak, Polish) are made available on the TasteTown website for informational purposes only and are not legally binding. In the event of any inconsistency or conflict between any translation and this English version, this English version shall prevail.
1.3 These Terms apply to all agreements concluded between TasteTown, the user and the Registered User, in particular to the Agreement on the Establishment of a User Account and the TasteTown Subscription Agreement (Section 9). These Terms govern the conditions of use of the TasteTown application and website, the individual Agreements, and any further rights and obligations relating to the use or provision of services in the TasteTown application (hereinafter the "Application"). These Terms apply exclusively unless TasteTown expressly states otherwise in writing.
2 General Provisions
2.1 Upon Registration, the user expressly declares that they have fully familiarised themselves with the rules of use of the User Account and the rules of the TasteTown Services as set out in these Terms. "TasteTown Services" shall mean, for the purposes of these Terms, all services provided by TasteTown to the Registered User through the Application and the TasteTown website — in particular, access to the Application and its features (regardless of whether the Registered User is a Subscriber or not), the TasteTown Subscription Agreement under Section 9 and the services provided on the basis thereof (DEALs, Partner Perks, ratings and other features in the Application).
2.2 In the event of a breach of any provision of these Terms by the Registered User, TasteTown is entitled to apply the measures set out in these Terms and/or those permitted by applicable law.
2.3 The use of TasteTown Services is permitted only in the countries in which TasteTown intermediates services to Partner Businesss, within the meaning of Section 8.6(f).
2.4 English is the exclusive language for the conclusion of all agreements between the user/Registered User and TasteTown, unless TasteTown expressly states otherwise. The user acknowledges and agrees that the binding version of these Terms is exclusively in the English language. Translations into other languages serve for informational purposes only and have no legal binding force. In the event of any inconsistency or conflict between a translation and the English version, the English version shall prevail.
3 Personal Data and Consent to Digital Content
3.1 TasteTown undertakes to process the personal data of Registered Users in accordance with and under the conditions set out in the Privacy Policy available at: tastetown.app/gdpr (hereinafter the "Privacy Policy").
3.2 Consent to Immediate Performance and Waiver of the Right of Withdrawal from a Digital Content Agreement
3.2.1 Subject of consent
By accepting these Terms upon Registration in the Application, the Registered User expressly consents to the supply of any digital content provided as part of the TasteTown Services — in particular:
activation of DEALs of Partner Businesss (Sections 13–15);
activation of Partner Perks from TasteTown external partners (Section 20);
redemption of voucher codes and Referral Bonuses (Section 11);
any other digital content supplied by the Application without a tangible medium,
which may be made available immediately upon order or activation, i.e. before the expiry of the statutory 14-day withdrawal period.
3.2.2 Waiver of the right of withdrawal
The Registered User further acknowledges and expressly confirms that:
as soon as a specific item of digital content is made available (i.e. a code, deeplink, or voucher is delivered, or a DEAL or Perk is activated, etc.), the Registered User loses the right to withdraw from the agreement in relation to that specific item of digital content under Section 1837(l) of Act No. 89/2012 Coll., the Czech Civil Code;
equivalent rules apply to Registered Users with habitual residence in Slovakia (Section 7(6)(l) of Act No. 102/2014 Coll.) and in Poland (Article 38(13) of the Act of 30 May 2014 on Consumer Rights). These provisions implement Article 16(m) of Directive 2011/83/EU on consumer rights.
Consent given once — waiver applies per item of digital content made available: the consent under Section 3.2.1 is granted by the Registered User once at the time of acceptance of these Terms and covers all digital content supplied as part of the TasteTown Services. No further separate consent is required for individual activations of DEALs, Perks, vouchers, or any other digital content. However, the waiver of the right of withdrawal under Section 1837(l) of the Czech Civil Code operates separately in law in relation to each individual item of digital content made available to the Registered User on the basis of that consent (one consent → multiple individual waivers corresponding to the number of items of digital content made available).
3.2.3 Consequences of consent
Once digital content has been made available, no refund of the TasteTown Subscription Fee may be claimed by reference to that specific item of digital content. The waiver applies only to the digital content in question, not to the entire Subscription or to other items of digital content.
3.2.4 What is not affected
This consent does not affect:
the Registered User's right to a pro-rata refund of the TasteTown Subscription Fee under Section 19.7(b) (a reasonable amount corresponding to the proportion of services not yet provided);
the right to claim defects of services provided under Section 1914 et seq. of the Czech Civil Code;
any potential claims for damages caused by TasteTown's breach of obligations.
3.2.5 Full explanation
A detailed explanation of this consent, its legal basis and consequences, is set out in Appendix 2 to these Terms ("Conditions for Withdrawal from a Digital Content Agreement").
4 Supported Device
4.1 The user will be automatically notified upon downloading the Application whether their device meets the technical conditions for the proper use of the Application.
5 Dispute Resolution
5.1 Governing law and jurisdiction
Legal relationships arising under these Terms and in connection with the use of TasteTown Services shall be governed by the laws of the Czech Republic. The Czech courts shall have jurisdiction to settle any disputes arising in connection with these Terms.
This choice of governing law applies only to those matters which are not mandatorily governed by the laws of the country of the consumer's habitual residence (in particular consumer protection rules). Such mandatory provisions shall take precedence over the choice of Czech law within the meaning of Article 6 of the Rome I Regulation ((EC) No 593/2008).
Court jurisdiction in favour of the consumer: This provision is without prejudice to the right of a consumer with habitual residence in another EU Member State to bring proceedings against TasteTown also before the courts of the country of their habitual residence in accordance with Article 18(1) of Regulation (EU) No 1215/2012 (Brussels I bis). TasteTown undertakes to accept the jurisdiction of such courts in consumer disputes.
5.2 Out-of-court dispute resolution — supervisory authorities in individual countries
Before filing an action with the competent court, the consumer may submit a complaint to the competent supervisory authority for out-of-court resolution of consumer disputes:
CountrySupervisory authorityContact🇨🇿 Czech RepublicCzech Trade Inspection Authority (ČOI)coi.cz · podatelna@coi.cz · ADR: adr.coi.cz🇸🇰 Slovak RepublicSlovak Trade Inspection (SOI)soi.sk · ars@soi.sk🇵🇱 Republic of PolandOffice of Competition and Consumer Protection (UOKiK)uokik.gov.pl · Federacja Konsumentów: federacja-konsumentow.org.pl
5.3 European Online Dispute Resolution (ODR) platform
The European Commission provides an online dispute resolution platform that consumers may use: https://ec.europa.eu/consumers/odr. TasteTown's e-mail address for ODR purposes: support@tastetown.app.
5.4 TasteTown's participation in alternative dispute resolution
TasteTown is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body. This is, however, without prejudice to the consumer's right to bring the matter before a court or the competent supervisory authority listed in Section 5.2.
6 FAQ
6.1 "FAQ" shall mean the section "Frequently Asked Questions and Answers" available at: tastetown.app/en/faq (hereinafter the "FAQ").
7 Registered User
7.1 In order to use the TasteTown Services, the user must conclude an Agreement on the Establishment of a User Account in the mobile Application and thereby become a Registered User. Each user may create only one account and must be a consumer within the meaning of Section 419 of Act No. 89/2012 Coll. (hereinafter the "Civil Code" or "CCC").
7.2 In order to use the Services within the meaning of Sections 13–16, the Registered User must conclude a TasteTown Subscription Agreement within the meaning of Sections 9 and 10 (hereinafter also the "Agreement"). The Agreement may (but need not) include an initial trial period under Section 9.4.
8 User Account, Registration and Sign-In
8.0 Age limit and capacity to conclude the Agreement
A User Account and Agreements under these Terms (Agreement on the Establishment of a User Account, TasteTown Subscription Agreement) may be created or concluded only by a natural person over 18 years of age with full legal capacity who acts as a consumer within the meaning of Section 419 of the Czech Civil Code (i.e. outside the scope of their business activity).
TasteTown reserves the right to require verification of age and legal capacity in case of suspicion that the conditions of this provision are not met. In such a case, the User Account may be immediately blocked or terminated.
8.1 "Registration" shall mean the procedure followed by the user leading to the conclusion of the agreement and the establishment of a User Account for the purpose of using the services (hereinafter "Registration"). Upon completion of the Registration, the user becomes a Registered User.
8.2 The Agreement on the Establishment of a User Account is subsidiary in nature to any TasteTown Subscription Agreement.
8.3 The user may complete Registration through the mobile Application; for subsequent use of TasteTown Services, the user must have a supported device and a stable internet connection.
8.4 Registration of the user, as well as the sign-in of the Registered User, is performed using a phone number and the subsequent entry of a code received from TasteTown to that phone number.
8.5 By Registration, the user expressly confirms, by ticking the relevant checkbox, that:
(a) they agree with these Terms in full, including consent to immediate performance and waiver of the right of withdrawal under Section 3.2;
(b) they acknowledge the Privacy Policy.
This checkbox is not pre-ticked.
8.6 By Registration, the user further expressly confirms in particular that:
(a) they become a Registered User and undertake to comply with these Terms;
(b) at Registration, they provided current, accurate and complete information about themselves in accordance with the relevant TasteTown requirements;
(c) they will not disclose the User Account to any third party and undertake to take all measures to prevent any third party from accessing the account;
(d) TasteTown is not liable for any damage caused to Registered Users as a result of events it cannot objectively influence, including acts of third parties;
(e) TasteTown is entitled to identify the Registered User, in particular if so requested by law enforcement authorities or if such identification is required by applicable law;
(f) no agreement on hospitality-related services arises between the Registered User and TasteTown — such an agreement arises directly between the Partner Business and the Registered User. TasteTown is not a representative of the Partner Business but a mere intermediary of DEALs. TasteTown is not liable for the content, scope, performance, or quality of services provided by Partner Businesss;
(g) they are fully aware of the prohibition on establishing another (second or further) User Account;
(h) they conclude the Agreement under these Terms as a consumer within the meaning of Section 419 of the Czech Civil Code.
8.7 Upon completion of Registration, a User Account is created and activated for the Registered User, accessible through the mobile Application.
8.8 The Registered User is entitled to request, at any time, the cancellation of their User Account and/or the modification or deletion of all data from the Registered Users database, by means of a request sent to TasteTown at support@tastetown.app or by another method enabled in the Application. Cancellation of the User Account also results in the immediate termination of the TasteTown Subscription Agreement.
9 TasteTown Subscription Agreement — Conclusion, Trial Period and Performance
9.1 Definition of the Agreement
The TasteTown Subscription Agreement (hereinafter the "Agreement") is the agreement on the basis of which TasteTown provides to the Registered User (also referred to as the "Subscriber") access to all paid TasteTown Services, in particular to an unlimited number of available DEALs to be redeemed (Sections 13–15), Partner Perks (Section 20), the ability to leave ratings (Section 16) and other features in the Application. The Agreement arises alongside the Agreement on the Establishment of a User Account as a separate contractual relationship.
9.2 Conclusion of the Agreement (Order)
The Agreement is concluded at the moment of completion of the order of the Agreement in the Application (hereinafter the "Order"). The Order is completed when the Registered User:
(i) selects a subscription plan (e.g. monthly, annual, biennial — see the current offer in the Application) and successfully provides payment details (the payment method is verified as valid by the payment service provider); or
(ii) successfully activates an invitation from a friend (referral), selects a subscription plan and successfully provides payment details — see Section 11; or
(iii) successfully activates a voucher code, selects a subscription plan and successfully provides payment details — see Section 11.4.
The mere submission of payment details that is not successfully verified by the payment service provider (e.g. invalid card, failed 3-D Secure authorisation, etc.) shall not be considered successful completion of the Order, and the Agreement shall not be concluded in such a case.
9.3 Language of the Agreement
The Agreement is concluded in the English language in accordance with Sections 1.2 and 2.4 of these Terms. The currently effective version of these Terms and their non-binding translations into other languages are available on the TasteTown website (see the header of these Terms and Section 21.6) and are presented to the Registered User upon Registration.
9.4 Trial Period
The Agreement may (but need not) include an initial trial period (hereinafter the "Trial Period"), during which the Subscriber has full access to the TasteTown Services without monetary payment. The length of the Trial Period, the conditions of its availability for a particular Registered User, and any extension (by referral or voucher) are governed by the current rules of TasteTown and are always displayed in the Application at the time of the Order.
Entitlement to the Trial Period — once in a lifetime: The Registered User may use the Trial Period only once in their lifetime. The entitlement to a Trial Period is not granted to a Registered User who has already, in the past, concluded a TasteTown Subscription Agreement under this Section 9, regardless of whether any monetary payment was made under that Agreement. It is sufficient that an Order was completed in the past (even if the user terminated the Agreement during the Trial Period without making any payment). This rule applies once in the user's lifetime and is not reset upon termination of the User Account or the Agreement.
Effect of activating a referral code or voucher on the period without monetary payment:
The length of the gift period stated in the Application for a referral code or voucher represents the total length of the period without monetary payment that the Registered User obtains from that invitation or voucher. The specific effect of activation depends on the phase of the Agreement at the moment of activation:
(i) Activation during the Trial Period: The length of the gift period is counted from the date of conclusion of the Agreement, not from the date of activation. Any part of the Trial Period that has already elapsed is deducted from the length of the gift period. Example: Agreement concluded on 1 June, Trial Period 14 days. The Registered User on 8 June (after 7 days in the Trial Period) activates a 30-day referral bonus — the total period without monetary payment from 1 June is 30 days, ending on 30 June (23 days remaining). If the length of the gift period is shorter than or equal to the time already elapsed in the Trial Period, no extension takes place and the first monetary payment occurs on the originally scheduled end date of the Trial Period.
(ii) Activation after the end of the Trial Period (or without a Trial Period): If the Registered User is already in the paid Prepaid Period (or the Agreement does not include a Trial Period), the length of the gift period is counted from the moment of activation and has the effect of deferring the next monetary payment by the full length of the gift period. Example: The Subscriber is in the paid Prepaid Period with the next payment scheduled for 1 July. On 15 June, they activate a 30-day referral bonus — the date of the next monetary payment is moved from 1 July to 31 July.
In both cases, the deferral of the payment date is implemented at the level of the payment service provider. The first monetary payment in case (i) takes place in accordance with Section 10.1(c).
9.5 End of the Trial Period and the first payment
On the last day of the Trial Period, the full price of the selected plan is automatically charged from the payment method provided in the Order, whereby the paid Prepaid Period begins immediately. The Registered User was expressly informed of this automatic transition upon the Order, and this payment will not be preceded by any separate notification.
9.6 Length of the Prepaid Period and automatic renewal
The Agreement is concluded for a fixed term corresponding to the selected subscription plan (hereinafter the "Prepaid Period"). The current offer of plans and their length are always displayed in the Application at the time of the Order. Unless the Agreement is terminated in accordance with Section 12, it shall be automatically renewed for another Prepaid Period of the same length as selected upon the Order. In the event of renewal after a failed payment under Section 10.3, the new Prepaid Period begins on the day of successful payment. TasteTown reserves the right to add new plans or modify the length of existing plans; such changes apply only to newly concluded Agreements, not to Prepaid Periods already running.
9.7 Termination during the Trial Period
The Subscriber may terminate the Agreement during the Trial Period at any time in the Application. In the event of termination before the end of the Trial Period, no payment shall be charged, and access to the services ends on the last day of the Trial Period.
10 Subscription Fee, Payments and Recovery Process
10.1 Due date and method of payment
The Subscriber acknowledges and agrees that payments shall be made automatically for as long as the Subscriber has an active Agreement. TasteTown shall automatically debit these funds on the due date, in the amount of the selected subscription fee (hereinafter the "Subscription Fee"), from the payment method provided by the Registered User. The Subscription Fee is paid in advance for the entire Prepaid Period. The first payment shall take place:
(a) at the moment of successful submission of payment details, if the Agreement does not include any period without monetary payment;
(b) on the last day of the Trial Period, if the Agreement includes a Trial Period (Sections 9.4–9.5);
(c) on the last day of the gift period, if the initial period without monetary payment has been extended by the activation of a referral code or a voucher (Section 11).
10.2 Payment methods
When providing payment methods, the Registered User may choose from the currently available payment methods displayed in the Application at the time of the Order. The specific selection of methods and their order may differ depending on the country, the device, and the current offering of the payment service provider. TasteTown reserves the right to add, remove, or change available payment methods without the need to amend these Terms.
10.3 Failed payment and recovery process
If a Subscription Fee payment fails due to insufficient funds or for other reasons on the part of the Registered User, TasteTown shall proceed as follows:
(a) Suspension of access — immediately upon a failed payment, TasteTown shall suspend the Subscriber's access to DEALs, Partner Perks, and other features of the TasteTown Services.
(b) Automatic retry of payments — TasteTown shall automatically retry payment via the recovery process of its payment service provider (e.g. Stripe Smart Retries). The specific time period and number of retries are determined by the current settings of that recovery process (typically several weeks) and may change over time depending on the best practice of the payment service provider.
(c) Restoration of access — upon successful payment within the recovery period, TasteTown shall restore the Subscriber's access to the services and set a new Prepaid Period commencing on the day of successful payment.
(d) Notifications — for the duration of the suspension, TasteTown shall inform the Registered User by in-app notification or e-mail regarding the status of the payment and the options for updating payment details.
(e) Termination of the Agreement — if payment is not successful even within the specified recovery period, the Agreement is automatically terminated. The Registered User may subsequently conclude a new Agreement at any time under Section 9.
Costs associated with a failed payment: The Registered User shall bear any additional costs incurred in connection with the failed payment for which they are responsible (e.g. bank fees charged by their bank). TasteTown may, in such case, charge a flat-rate fee of EUR 5.99, unless the Registered User proves that TasteTown incurred no costs or lower costs. If such evidence is provided, TasteTown may claim from the Registered User compensation for damage exceeding the flat-rate fee.
Anti-fraud: TasteTown reserves the right to immediately terminate the Agreement and the User Account in the event of repeated wilful attempts to abuse the system (e.g. targeted chargebacks contrary to these Terms) under Section 17.4.
10.4 End of the Prepaid Period
TasteTown expressly notifies the Subscriber that the Prepaid Period shall expire on the last day of the Prepaid Period, at the same time as the Order or the successful payment after a failed attempt occurred on the first day of the Prepaid Period (see Section 10.3).
10.5 Set-off
The Registered User is entitled to set off their own claims against TasteTown's claims only if their claims have been legally established, are undisputed, or have been acknowledged by TasteTown.
10.6 Confirmations by the Registered User upon the Order
Upon the Order, the user agrees and confirms in particular:
(a) familiarity with the basic information, in particular information on the manner of delivery of TasteTown Services and the nature and duration of the obligation arising from the Agreement (including any Trial Period under Section 9.4);
(b) the length of the selected Prepaid Period, the amount of the Subscription Fee, and the conditions for termination of the Agreement;
(c) express consent and request by the Registered User for the supply of TasteTown Services immediately upon the Order, i.e. before the expiry of the statutory 14-day withdrawal period from the Agreement (confirmation of the consent granted at Registration under Section 3.2);
(d) information on relevant codes of conduct and on out-of-court consumer dispute resolution (Section 5);
(e) the fact that no agreement on hospitality-related services arises between the Registered User and TasteTown (Section 8.6(f));
(f) consent to the wording of these Terms.
10.7 Confirmation of conclusion of the Agreement
TasteTown shall confirm the conclusion of the Agreement to the Registered User within the meaning of Sections 1824a and 1827 of the Czech Civil Code, by sending a confirmation in the form of an SMS or to the Registered User's e-mail address. The confirmation shall include a link to these Terms.
10.8 Termination of the Agreement by TasteTown
TasteTown is entitled to terminate the Agreement in the event of a breach of these Terms by the Registered User.
11 Referrals and Vouchers
11.1 Referral — reward for inviting
The Registered User may invite third parties without limit (through a referral code or link available in the Application). For each invited person who, on the basis of such invitation, successfully concludes a TasteTown Subscription Agreement under Section 9 (i.e. completes the Order including the successful submission of payment details), the Registered User shall obtain a reward in the form of one (1) month of TasteTown subscription for free (hereinafter the "Referral Bonus"). The current amount of the reward may change over time and is always displayed in the Application in the referral programme section.
11.2 Activation of the Referral Bonus
The Registered User may activate the Referral Bonus at any time in the Application. Activation is conditional upon selection of a subscription plan and successful submission of payment details — i.e. the same steps as for a regular Order under Section 9.2.
The effect of activation depends on the phase of the Agreement at the moment of activation — see the rules in Section 9.4 (paragraphs (i) and (ii)). In brief:
activation during the Trial Period: the length of the Referral Bonus is counted from the date of conclusion of the Agreement; any part of the Trial Period that has already elapsed is deducted (see Section 9.4 (i));
activation after the end of the Trial Period (or without a Trial Period): the next monetary payment is deferred by the full length of the Referral Bonus from the moment of activation (see Section 9.4 (ii)).
During the gift period, no monetary payment is made; the next monetary payment shall take place on the last day of that period in accordance with Section 10.1(c). The deferral of the payment date is implemented at the level of the payment service provider.
11.3 Eligibility of the person accepting the invitation — once in a lifetime
An invitation (referral code) may be accepted only by a person who has never previously been a TasteTown subscriber — i.e. has never concluded a TasteTown Subscription Agreement under Section 9, regardless of whether any monetary payment was made under that Agreement. It is sufficient that an Order was completed in the past (even if the user terminated the Agreement during the Trial Period without any payment). This rule applies once in the user's lifetime and is not reset upon termination of the User Account or the Agreement.
This restriction does not affect the ability to invite others in the role of inviter — this may be done by any Registered User without limit.
11.4 Voucher
A voucher is a promotional code generated by TasteTown with a variable length of gift period and other possible parameters depending on the specific voucher. The specific rules for acceptance, eligibility, and conditions for activation are determined per voucher and are displayed in the Application (or in the marketing communication through which the voucher is distributed).
11.5 Anti-fraud
TasteTown reserves the right to cancel the Referral Bonus or an accepted voucher, or to disallow their activation, if it has reasonable grounds to suspect abuse of the system (e.g. fake invitations, multi-account schemes, repeated chargebacks).
12 Termination and Changes
12.1 The Registered User is entitled to terminate the Agreement in the Application, within the management of their User Account, or by sending an e-mail to the TasteTown contact e-mail address. In such a case, the termination of the Agreement shall take effect at the end of the current Prepaid Period (or at the end of the Trial Period if the Agreement is terminated before the first payment — see Section 9.7). The Registered User's obligation to pay for the period during which they used the TasteTown Services is not affected by the termination of the Agreement.
12.2 Even after the termination of the Agreement, the Registered User retains their User Account; the Registered User is entitled to order the Agreement and reactivate the Subscription Fee at any time by placing a new Order. In such a case, the Terms and price list effective at the time of the new order shall apply.
12.3 TasteTown may, from time to time, change the amount of the Subscription Fee at its reasonable discretion in order to compensate for the impact of any changes in total costs (e.g. costs of development, maintenance, and provision of the application, infrastructure, customer service, sales and marketing, taxes and fees).
12.4 A change in the amount of the Subscription Fee (under Section 12.3) shall always take effect only at the next payment (due in the following month/year). Fees already paid in advance shall not be increased retroactively. Changes in the amount of the Subscription Fee shall be notified to the e-mail address stored in the User Account at least 1 (one) month before they are to take effect. In such a case, the Registered User shall be entitled to extraordinary termination of the Agreement, from the moment the planned change is sent to the Registered User's e-mail address until 1 (one) day before the effective date of such change. TasteTown shall expressly and separately inform the Subscriber of this possibility of extraordinary termination.
13 Subject Matter of Services and Entitlement to DEALs
13.1 The establishments displayed in the Application have voluntarily become part of TasteTown and have thereby undertaken to provide Subscribers with DEALs, i.e. exclusive benefits provided upon making a certain type of order at the establishment (hereinafter "Partner Businesss").
13.2 Subscribers may activate and redeem the DEALs offered in the Application under the conditions of these Terms (regardless of whether they are in the Trial Period or in the paid Prepaid Period under Section 9).
13.3 The number of Partner Businesss displayed in the Application, their composition and the number of DEALs, their value, time of offering, structure, and other parameters may change over time. Typical examples of offered DEALs are "Meal 1+1" (the Registered User ordering two meals receives the cheaper one for free) or "Main Course + Dessert" (free). Each DEAL has a detailed description of the conditions for its redemption (minimum order value, type of meal, time of redemption, repeatability, etc.) displayed on the profile of the Partner Business.
14 Entitlement to DEALs
14.1 In order to redeem DEALs, the Subscriber must meet the following conditions:
(i) Reservation of the DEAL in the Application — all DEALs must be reserved in the Application, and the Registered User must arrive at the time at which the DEAL may be redeemed. The following shall apply:
combining multiple DEALs of the same establishment is prohibited;
at one table, only one Registered User may redeem a DEAL;
a DEAL may be redeemed again at a Partner Business only after the elapsed time displayed in the Application on the profile of the Partner Business;
if the user activates a DEAL but does not arrive at the Partner Business within the activated time and does not cancel the DEAL by midnight of the day on which it could be redeemed, the DEAL shall be deemed to have been redeemed;
DEALs may be redeemed on the premises only (not for delivery);
table reservation is not part of the offering — the Registered User is recommended to contact the establishment to reserve a table.
(ii) When ordering, the Registered User must show the phone screen with the reserved DEAL directly to the staff.
(iii) Redemption of the DEAL shall take place before the eyes of the staff, immediately before paying the bill, by swiping the "Redeem" field next to the relevant DEAL of the Partner Business.
14.2 The Partner Business may refuse the redemption of a DEAL if:
the Registered User did not follow steps (i), (ii), (iii) of Section 14.1;
the Registered User did not arrive and redeem the DEAL within the time window determined for that purpose;
the Registered User did not meet other conditions for the redemption of the DEAL (e.g. ordered products to which the offer does not apply; activated a DEAL for which they do not meet the age requirement; claims a combination of DEALs).
15 Obligations
15.1 In order to redeem DEALs, the Registered User must download the Application to a supported device and have a mobile phone supporting internet and mobile data. The Registered User shall bear all costs associated with the download and use of the Application (data transfer, new hardware, etc.).
15.2 The Registered User acknowledges that they will receive notifications related to the contractual obligation entered into via the provided e-mail or phone number.
16 Ratings and Comments
16.1 The Subscriber, after redeeming a DEAL, has the option to rate and comment on the Partner Business. Ratings and comments are displayed pseudonymously (e.g. only first name) and are publicly accessible through the Application and the website.
16.2 Ratings and comments reflect the subjective opinion of the Registered User. As a general rule, TasteTown does not check ratings or comments for accuracy, truthfulness, or legality. Each Registered User is solely responsible for the accuracy and legality of their ratings and comments. TasteTown is entitled, but not obliged, to modify or delete any comment or rating that conflicts with these Terms or good morals.
16.3 Each Registered User is obliged, when posting reviews and comments, to comply with applicable law and to provide only truthful and factual information. In particular, the user is obliged:
not to harass, threaten or otherwise impair the dignity, honour or sexual self-determination of third parties;
not to impersonate another person;
not to spread defamation, insults, lies or disinformation;
not to provide inaccurate or non-objective ratings;
not to provide, or enable third parties to provide, ratings about themselves, their own company or employer;
not to use the system contrary to its purpose.
16.4 TasteTown reserves the right to delete ratings and comments at any time without reason, or to not display them and/or display them only after prior review.
16.5 The Registered User grants free, non-exclusive, geographically unlimited, transferable and sublicensable usage rights to their ratings and comments for use in the Application and on the website, in particular the right to reproduce, publish and distribute them. TasteTown is entitled to use the ratings and comments even after the deletion of the User Account. The user may at any time request the deletion of their ratings and comments.
16.6 Compliance with the Digital Services Act (DSA)
TasteTown complies with the obligations arising from Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services ("DSA").
Content notification mechanism (notice & action): If a Registered User or any third party believes that a rating or comment in the Application is contrary to law, they may report the content to support@tastetown.app, stating:
(a) specific identification of the reported content (e.g. name of the Partner Business, date of the rating);
(b) the reason for reporting (which provision is concerned);
(c) contact details of the reporting party.
TasteTown shall decide on the report within a reasonable period and inform the reporting party of the outcome. TasteTown complies with the obligations of content moderation transparency under the DSA.
17 TasteTown Reservations
17.1 TasteTown reserves the right to make any intervention in the database of Registered Users, except for the content and scope of the data provided, without the need for prior notification to the affected Registered Users, where the use of TasteTown Services requires the introduction of new functionality.
17.2 TasteTown further reserves the right to require, in the future, the provision of additional information mandatory for maintaining the User Account. Without such information being provided, TasteTown may cancel the relevant User Account and/or refuse access to the TasteTown Services under the Agreement.
17.3 The Registered User is fully responsible for keeping their login credentials and any other registration data confidential and shall bear all liability and any costs arising in connection with a breach of these Terms by the Registered User.
17.4 TasteTown is entitled, at its discretion, to remove the User Account of a Registered User if:
(a) there are reasonable grounds to suspect that the Registered User uses it contrary to law and/or good morals, or to facilitate breaches of third-party rights or to commit or facilitate a criminal offence;
(b) the Registered User uses the TasteTown Services for commercial purposes or for any other purposes that could harm TasteTown or third parties;
(c) the Registered User abuses, blocks, modifies, or otherwise alters any part of the service;
(d) there are reasonable grounds to suspect that the user of the Services is a person other than the Registered User;
(e) the Registered User disrupts or attempts to disrupt the stability or operation of the service;
(f) the Registered User shares the User Account with multiple persons;
(g) the Registered User is in default of payment of the Subscription Fee for a period exceeding the recovery process period (Section 10.3(e));
(h) the Registered User breaches other obligations set out in these Terms.
17.5 Mandatory updates of the Application (force update)
TasteTown reserves the right to require the Registered User to install a new version of the Application, where necessary in particular for the following reasons:
(a) security fixes (critical bug, vulnerability, protection of personal data);
(b) compliance with an updated version of these Terms (Sections 21.4–21.5);
(c) compliance with legislative changes in jurisdictions in which TasteTown provides the service;
(d) changes in interfaces of the payment service provider, App Store / Google Play, external partners, or other critical integrations;
(e) significant functional changes necessary for the proper provision of the services (e.g. a new subscription model, Partner Perks, etc.).
Upon the release of such an update, the Registered User shall be invited to install it in the Application, by e-mail, or in another reasonable manner. Continued use of the Application without the minimum installed version may be technically prevented until the new version is installed. This restriction applies only to the technical access to the Application and does not affect Agreements and Subscription Fees already concluded — after installation of the update, the Agreement continues on the same terms.
If the Registered User does not agree with the conditions associated with the update (in particular if the update follows from a new version of these Terms), they are entitled to terminate the Agreement under Section 12, or by extraordinary termination under Section 21.3 in case of material changes to these Terms.
TasteTown shall make reasonable efforts to ensure that mandatory updates are required only in necessary cases and that continuity of services is maintained for the Registered User.
18 Liability and Limitation of Liability
18.1 TasteTown as intermediary
TasteTown merely intermediates the conclusion of an agreement between the Partner Business and the Registered User, or between an external partner of TasteTown and the Registered User (Partner Perks — see Section 20). TasteTown is not liable for services provided by Partner Businesss or by external partners. Partner Businesss and external partners are not representatives of TasteTown, and TasteTown is not a representative of Partner Businesss or external partners.
18.2 Exclusion of liability for third parties
TasteTown does not accept any liability for:
(a) the content, scope, performance, or quality of services provided by Partner Businesss;
(b) the refusal by a Partner Business to redeem a DEAL under Section 14;
(c) the content, scope, performance, or quality of Partner Perks provided by external partners (see Section 20);
(d) any damage incurred by the Registered User from a Partner Business or external partner;
(e) the functionality of the Registered User's data network or their hardware and software equipment, nor the functionality of the public internet network.
18.3 Limitation of TasteTown's liability
TasteTown shall be liable only for its own breach of obligations and the breach of obligations by its legal representatives and auxiliary persons in cases of wilful misconduct and gross negligence. Liability for simple negligence is limited to breach of cardinal contractual obligations — i.e. obligations whose fulfilment is essential for the proper performance of the Agreement and on whose fulfilment the Registered User relies.
18.4 Statutory exceptions to the limitation
The limitation of liability under Section 18.3 does not apply:
(a) in the event of injury to life, health, or liberty;
(b) in the case of an express guarantee being assumed;
(c) in the case of wilful concealment of defects;
(d) to the extent of mandatory liability under Act No. 89/2012 Coll. (Czech Civil Code) and Act No. 634/1992 Coll. (on Consumer Protection);
(e) to the extent of liability under equivalent legislation of the Slovak Republic and the Republic of Poland for consumers with habitual residence in those countries.
18.5 Continuous availability
TasteTown reserves the right that the TasteTown Services may not always be continuously available, in particular due to regular maintenance of hardware or software equipment or due to technical failures beyond TasteTown's control.
19 Common and Final Provisions
19.1 TasteTown expressly notifies Registered Users that the use of TasteTown Services contrary to these Terms may constitute unlawful conduct, which may also bear the features of a criminal offence. TasteTown further notifies that it cannot be ruled out that, in the event of relevant legal proceedings, TasteTown may be obliged to provide the relevant authorities with data or information obtained about the Registered User in connection with the provision of TasteTown Services.
19.2 The Registered User is not entitled to assign or transfer their rights and obligations arising from any agreement or other contractual relationship with TasteTown to a third party, even for consideration.
19.3 Information, materials, other content and features provided to Registered Users as part of the TasteTown Services are protected by copyright law. All trademarks, trade names and trade dress, including logos, are owned by TasteTown or its business partners, and their use on other websites, to designate products or services, or any other use contrary to law and the legitimate interests of TasteTown or affected third parties, is prohibited.
19.4 Any activities of the Registered User in conflict with these Terms which may also (even potentially) jeopardise the functionality of the TasteTown Services shall be assessed by TasteTown as a breach of these Terms, and TasteTown shall be entitled to restrict the Registered User in such activities.
19.5 Should any provision of these Terms become invalid or ineffective, this shall not affect the validity and effectiveness of the remaining provisions. The parties undertake to replace the invalid or ineffective provision with one that most closely matches its economic purpose.
19.6 Any changes or amendments to these Terms must be made in textual form to be effective. There are no verbal collateral agreements.
19.7 Right of withdrawal from the Agreement (cooling-off period)
(a) Period and method of exercise
The consumer has the right to withdraw from the Agreement without giving any reason within 14 days of its conclusion, in accordance with Section 1829 of the Czech Civil Code (or Section 7(1) of Slovak Act No. 102/2014 Coll. for Slovak consumers, and Article 27 of the Polish Consumer Rights Act for Polish consumers). To withdraw, the Registered User may use the form set out in Appendix 1, or send any unequivocal statement of withdrawal by e-mail to support@tastetown.app. Withdrawal shall be effective upon delivery to TasteTown.
(b) Amount of refund — pro-rata calculation
Given that the Registered User consented under Sections 3.2 and 10.6(c) to the commencement of TasteTown Services immediately upon the Order, the Registered User shall pay a pro-rata portion of the price corresponding to the performance provided up to the moment of withdrawal (Section 1834 of the Czech Civil Code). TasteTown shall refund to the Registered User a reasonable portion of the Subscription Fee according to the formula:
refund = Subscription Fee × (remaining days of the Prepaid Period / total days of the Prepaid Period)
The refund shall be paid no later than 14 days from delivery of the withdrawal using the same payment method used for the original transaction, unless expressly agreed otherwise.
Example: Monthly plan EUR 12, conclusion of the Agreement on 1 June, withdrawal on 8 June → the user has used 7 days out of 30; refund = EUR 12 × (23/30) = EUR 9.20.
(c) DEALs and Partner Perks activated during the 14-day period
The activation of an individual DEAL of a Partner Business or a Partner Perk during the withdrawal period constitutes the making available of digital content within the meaning of Section 3.2. For this specific item of digital content, the right of withdrawal does not exist (Section 1837(l) of the Czech Civil Code; Section 7(6)(l) of Slovak Act No. 102/2014 Coll.; Article 38(13) of the Polish Consumer Rights Act).
Practical consequence:
Activated DEALs/Perks are not refunded (the Registered User has already consumed them at the Partner Business or external partner);
The amount of the Subscription Fee refund under paragraph (b) is NOT AFFECTED — DEALs and Perks form part of the Subscription without a separate price; their activation therefore does not reduce the pro-rata refund.
(d) Relationship between the Trial Period and the 14-day withdrawal period
If the Agreement includes a Trial Period under Section 9.4, the first monetary payment is due only on the last day of the Trial Period (Sections 9.5 and 10.1). During the Trial Period, the Registered User has therefore not paid any Subscription Fee; if they withdraw during this period, no payment obligation arises and there is no refund (no refund can be made for something that has not been paid). Activated DEALs/Perks are also not refunded in this case under paragraph (c).
If the length of the Trial Period equals the 14-day withdrawal period under paragraph (a), the Trial Period fully covers the withdrawal period — the first payment takes place only after its expiry. If the Trial Period is shorter (or the Agreement is concluded without a Trial Period, e.g. upon a re-subscription after a previous termination), a pro-rata refund under paragraph (b) shall apply for the period from the first payment to the moment of withdrawal.
(e) Abuse of the right of withdrawal
TasteTown reserves the right to proceed under Section 17.4 (Anti-fraud) if the Registered User repeatedly and demonstrably uses the Agreement during the withdrawal period for the targeted acquisition of digital content (DEALs/Perks) of a value significantly exceeding the amount of the Subscription Fee and subsequently withdraws, thereby acting contrary to good morals within the meaning of Section 8 of the Czech Civil Code.
20 Partner Perks
20.1 Definition and general rules
TasteTown may, as part of its services, make available to Registered Users so-called Partner Perks (hereinafter "Perks") — benefits, discounts or bonuses provided by external partners of TasteTown (third parties from various segments, e.g. gastronomy, delivery, mobility, lifestyle, etc.). The existence of Perks, their specific offering, availability to individual Registered Users, conditions of activation and other parameters are not a matter of entitlement and are not part of TasteTown's obligations under these Terms or the Subscription Agreement; they are determined exclusively by the current rules of TasteTown and displayed for individual Perks in the Application. TasteTown reserves the right to introduce, modify, restrict, terminate or simply not offer Perks at any time, without the need to amend these Terms.
20.2 Two directions of partnership
Perks are generally divided into two types according to the direction of the benefit:
Inbound Perks — an external partner provides a benefit to a Registered User of TasteTown (typically a code, deeplink, or voucher redeemable in the application or service of the external partner);
Outbound Perks — TasteTown provides promotional codes or deeplinks to an external partner for distribution to its users.
20.3 Conditions of activation of Perks
The specific conditions for activation of an individual Perk — in particular the eligibility of the Registered User (e.g. phase of the Agreement, payment history, geographic availability, prior redemption), the number of activations, validity period, possible limits and other parameters — are determined by the current rules of TasteTown and displayed in the Application at the relevant Perk at the time of activation. By activating a Perk, the Registered User confirms that they have familiarised themselves with these conditions and agree to them.
TasteTown reserves the right to modify these conditions on an ongoing basis (adding new Perks, changing rules of redemption, terminating partnerships with specific external partners, etc.) without the need to amend these Terms.
20.4 Consent to activation of Perks
The activation of an individual Perk does not require separate consent from the Registered User and no consent dialog is displayed. Consent to immediate performance and the waiver of the right of withdrawal from the digital content agreement was given once upon acceptance of these Terms at Registration under Section 3.2, in a scope covering all future digital content of the TasteTown Services (including Perks).
For the avoidance of doubt: the activation of an individual Perk is merely a technical act of making digital content available on the basis of previously granted consent. The legal consequence of this making available is the waiver of the right of withdrawal from the agreement on that specific Perk under Section 1837(l) of the Czech Civil Code — see Sections 3.2.2 and Appendix 2.
Each Perk activation is recorded in TasteTown's internal audit log for the purpose of any potential dispute or inquiry by a consumer authority.
20.5 Consequences of Perk activation
Upon activation of a Perk, the Registered User shall receive digital content (a code, deeplink, voucher or other form of making available) by which they may redeem the benefit from the external partner. Once such digital content has been delivered, no refund of the TasteTown Subscription Fee may be claimed by reference to that specific Perk, by virtue of the waiver of the right of withdrawal under Section 1837(l) of the Czech Civil Code in conjunction with Sections 3.2.2 and 20.4 of these Terms.
Any disputes with the external partner regarding the provision of the benefit (e.g. refusal to redeem a code, technical problems in the external partner's application or service) shall be governed exclusively by the terms of that external partner, not by these Terms. TasteTown acts in this role merely as an intermediary between the external partner and the Registered User.
20.6 Outbound Perks
TasteTown may, as part of acquisition campaigns, generate promotional codes or deeplinks distributed by external partners to their users. Specific conditions of activation, eligibility of recipients, number and value of Outbound Perks are determined per campaign and displayed in the marketing communication of the relevant external partner, or in the Application after activation.
20.7 Form of distribution
Perks may be distributed in various forms based on the agreement between TasteTown and the external partner (e.g. a shared or unique code, deeplink, voucher, etc.). The specific form and method of delivery of an individual Perk are displayed in the Application at the relevant Perk.
20.8 Relationship to termination of the Agreement
Rules for continued availability or cancellation of access to Perks in the event of termination of the Agreement (cancellation, churn, unsuccessful recovery) are determined by the current rules of TasteTown and displayed in the Application for individual Perks. Perks already activated and the codes/deeplinks already received remain valid under the conditions of the external partner; TasteTown cannot retroactively cancel digital content already delivered.
21 Changes to the Terms and Effectiveness
21.1 In the event of reasonable need (e.g. due to market changes, legislative and technological changes, the discontinuation or introduction of new products, changes in business policy, modifications to the Application, etc.), TasteTown reserves the right to amend these Terms, informing the Registered User of such changes in the manner specified below, at least 1 (one) month before the effective date thereof.
21.2 TasteTown shall notify Registered Users of the new version of the Terms by sending the updated version of the Terms (or a link to the new terms) to the contact e-mail address or, where applicable, to the phone number of the Registered User.
21.3 A Registered User who does not agree with the new version of these Terms shall terminate the contractual relationship by cancelling their User Account no later than 2 (two) days before the change takes effect. The legal relationship shall end no later than on the last day of validity of the existing Terms. TasteTown shall refund to the Registered User the proportional part of the Subscription Fee corresponding to the price of the TasteTown Services which the Registered User could not avail of due to the cancellation of the User Account caused by disagreement with the Terms. For such refund, we use the same payment method as the Registered User used for the original transaction, unless expressly agreed otherwise.
21.4 Effectiveness and minimum version of the Application
These Terms shall take effect on 1 June 2026, but not earlier than, for Registered Users accessing the Application:
on the iOS platform — from version 2.0.0 of the Application or later;
on the Android platform — from version 2.0.0 of the Application or later.
Until the time at which the above minimum version of the Application is technically made available to a specific Registered User (e.g. after approval by the app store provider and download by the user), the transitional provisions in Section 21.5 shall apply to that user.
21.5 Transitional provisions for new Application features
Certain provisions of these Terms — in particular:
Section 9 (TasteTown Subscription Agreement — in particular the Trial Period with an active payment method under Sections 9.4–9.5),
Section 10.3 (Recovery process for failed payments),
Section 11 (referrals and vouchers in their new form),
Section 20 (Partner Perks),
are technically dependent on a new version of the Application, whose making available may require approval by mobile app store operators (Apple App Store, Google Play) and gradual rollout to the devices of Registered Users.
If, on the effective date of these Terms, the new version of the Application is not yet technically available to the relevant Registered User, these provisions shall apply from the moment when the new version of the Application becomes technically available to that user. Until then, the corresponding mechanisms of the previous version of the Application shall apply on a technical level (e.g. the existing trial model, the existing procedure for failed payments).
This transitional provision does not affect the effectiveness of the other provisions of these Terms (in particular general rules, the age limit, obligations, dispute resolution, limitation of liability, protection of ratings under the DSA, etc.), which are effective from the official effective date stated in Section 21.4.
TasteTown shall make reasonable efforts to ensure that the new version of the Application is made available to all Registered Users within a reasonable period after the effective date of these Terms (typically within a few days to a few weeks, depending on the approval processes of the App Store and Google Play and the gradual rollout among users).
After the new version of the Application is made available, the Registered User shall be invited to install it (force update). Continued use of TasteTown Services after the new version is made available shall be conditional upon the installation of this new version.
21.6 Archive of previous versions of the Terms
TasteTown shall publish and maintain, for the entire duration of the operation of the Application, a publicly accessible archive of all previous versions of these Terms (including all language versions) at the internet address tastetown.app/en/terms/archive. Each version is marked in the archive with its effective date and date of end of effectiveness, so that the Registered User may at any time verify which version of the Terms applied to them at a given moment.
The immediately preceding version (effective from 6 September 2024 to 31 May 2026) is available in the individual language versions at the following addresses:
🇬🇧 English:
tastetown.app/en/terms/archive/6-9-2024🇨🇿 Czech:
tastetown.app/terms/archive/6-9-2024🇸🇰 Slovak:
tastetown.app/sk/terms/archive/6-9-2024🇵🇱 Polish:
tastetown.app/pl/terms/archive/6-9-2024
The currently effective version is always available at tastetown.app/en/terms-of-use (the binding English version) and in the individual informational language versions listed in the header of these Terms.
21.7 Registration during the period between notice and the effective date of a new version of the Terms
A Registered User who concludes a TasteTown Subscription Agreement during the period between the date of dispatch of the notice of a new version of the Terms (Sections 21.1–21.2) and the effective date of that new version (Section 21.4):
(a) concludes the Agreement on the basis of the currently effective version of the Terms (effective from 6 September 2024, available at
tastetown.app/en/terms/archive/6-9-2024), which applies to them until the effective date of the new version;(b) is, upon Registration, expressly informed of the forthcoming change to the Terms, including access to the new version (a link to the new version is made available already at Registration and in the Application);
(c) by completing Registration, agrees that as of the effective date of the new version of the Terms (or from the date on which the minimum version of the Application becomes technically available under Section 21.5), the new version shall automatically replace the existing version in full, without the need for any further action by the Registered User;
(d) is entitled to terminate the Agreement at any time under the conditions of Section 21.3 (by cancelling the User Account no later than 2 days before the effective date of the new version) if they disagree with the new version, and may claim the pro-rata portion of the Subscription Fee under Section 19.7(b).
This procedure ensures a smooth transition between versions of the Terms and equal treatment of Registered Users who concluded the Agreement before the dispatch of the notice and those who concluded it during the notification period.
21.8 Continuation of existing Prepaid Periods under the previously effective version of the Terms
For Registered Users who concluded a TasteTown Subscription Agreement before the effective date of these Terms and whose existing Prepaid Period is still running on the effective date of these Terms (in particular in the case of an annual or multi-year subscription plan):
(a) the existing Prepaid Period shall be completed under the previously effective version of the Terms (see Section 21.6 — archive of previous versions), i.e. under the rules in force at the time the Agreement was concluded. The amendment introduced by these new Terms does not apply to such Registered User during their existing Prepaid Period and does not give rise, within the meaning of Section 1752 of Act No. 89/2012 Coll. (the Czech Civil Code), to any right of termination or refund of part of the Subscription Fee on the grounds of the amendment to the Terms;
(b) these new Terms shall apply to such Registered User from the next Prepaid Period onwards (i.e. from the first automatic payment after the completion of the existing Prepaid Period), or earlier if the Registered User voluntarily accepts them in the Application;
(c) upon the transition to the next Prepaid Period, these new Terms shall apply in full to such Registered User; at that point the Registered User has the standard right not to renew (terminate) the Agreement under Section 12.1, without any claim to a refund in connection with the amendment to the Terms (the Agreement continues until the end of the paid Prepaid Period).
For the avoidance of doubt: Registered Users with a monthly Prepaid Period accept these new Terms from the first automatic payment after the effective date of these Terms (typically within days to 4 weeks of the effective date).
This provision is in favour of the consumer and does not affect any other rights of the Registered User under Sections 21.3, 21.5 and 21.7.
Appendix 1 — Withdrawal Form
Complete and submit this form only if you wish to withdraw from the TasteTown Subscription Agreement.
Addressee: TasteTown s.r.o., with registered office at Těšetice 180, 671 71 Těšetice, Czech Republic, Company ID: 21451265, e-mail: support@tastetown.app
I/We* hereby give notice that I/we* withdraw from the TasteTown Subscription Agreement:
— Date of conclusion of the Agreement: ___________________________
— Name and surname of the consumer/consumers*: ___________________________
— Address of the consumer/consumers*: ___________________________
— E-mail address: ___________________________
— Date: ___________________________
— Signature of the consumer/consumers* (only if this form is submitted in paper form): ___________________________
* Delete as applicable.
Appendix 2 — Conditions for Withdrawal from a Digital Content Agreement
1 Subject matter
This Annex supplements Sections 3.2 and 20 of the main Terms and regulates the waiver of the right of withdrawal from an agreement on individual digital content (DEALs, Partner Perks, vouchers, referral codes).
2 Legal basis
Czech Republic: Section 1837(l) of Act No. 89/2012 Coll., Czech Civil Code.
Slovakia: Section 7(6)(l) of Act No. 102/2014 Coll.
Poland: Article 38(13) of the Act of 30 May 2014 on Consumer Rights.
EU: Article 16(m) of Directive 2011/83/EU.
3 Consent upon Registration
Upon Registration in the Application, the Registered User, by ticking the relevant checkbox, confirms consent to these Terms (including consent to immediate performance and waiver of the right of withdrawal from the agreement under Section 1837(l) of the Czech Civil Code for digital content supplied as part of the TasteTown Services) and to the Privacy Policy. This box is not pre-ticked. Without ticking it, Registration cannot be completed.
4 Consequences
4.1 Once a specific DEAL, Perk or voucher has been activated, this individual item of digital content cannot be returned or refunded.
4.2 The waiver of the right under Section 4.1 applies exclusively to the activated digital content. The right of the Registered User to a pro-rata refund of the Subscription Fee under Section 19.7(b) of the main Terms is not affected; activated DEALs/Perks do not reduce the amount of this refund (they have no separate price within the Subscription).
4.3 Disputes with the external partner (e.g. refusal of a code, technical problems in the partner's application) are not governed by these Terms but by the terms of that external partner.
5 Contact
E-mail: support@tastetown.app · Address: TasteTown s.r.o., Těšetice 180, 671 71 Těšetice, Czech Republic.
For disputes, see Section 5 of the main Terms — contacts for ČOI / SOI / UOKiK.